CIGARHUBFrequently Asked Questions
The short answers. If yours is not here, write to us and we will answer it directly.
What is CigarHub?
CigarHub is the vertical social network and marketplace for the global cigar community — a single home for enthusiasts, brands, lounges, retailers and makers.
Does it cost anything to join?
Membership is free for enthusiasts. Businesses pay for a verified storefront in The Humidor; the first 100 businesses get six months free, then $15/mo locked for life.
Why do I need to verify my age?
CigarHub is a 21+ platform. Every community feature — posting, live rooms, trading — sits behind 21+ age verification, which is what makes the site usable by the cigar industry.
What is The Humidor?
The Humidor is the CigarHub marketplace: verified brands, lounges and retailers with real storefronts, full product catalogs and direct lead capture.
What are The Table and The Stage?
They are the two live video rooms. The Table is a multi-participant round table where members sit down together; The Stage is a one-to-many broadcast for launches, tastings and Smoke With The Maker sessions.
How does the Trading Board work?
Members post structured Have and Want listings and trade directly with other age-verified members. Trades are member-to-member; CigarHub does not take part in the exchange.
Can I track my own collection?
Yes. My Humidor is your private collection, wishlist and tasting journal. Only you can see it.
I own a cigar business. How do I get listed?
Create an account, then build your storefront from the business dashboard. If your business is already in the directory, you can claim the existing listing instead.
How do I get in touch?
Email contact@cigarhub.cloud and a real person will reply.
Still stuck? Visit the Help Center or contact us.